Customers

[bobtheenchantedone]

I already complained to Marduk, but I'm still annoyed (plus I'm moody for girl reasons) so I'm going to continue complaining.

Had this girl who ordered a couple of items but clicked "other" as the method of payment. I contacted her about it, she asked for a PayPal invoice, I sent it, sent reminders, tried contacting her again... she ended up never paying or responding. I eventually cancelled the order.

A couple of days ago she made another order. At first I didn't know it was the same person because she was using a new Etsy account and a new email address; however, the name was similar and I was eventually able to make the connection. She again chose "other." In the "note to seller" section she told me to email her tutorials (to the old email address which was now invalid) and to "kik" her if I had any questions. I'm a little disinclined to set up a whole new thing on my phone just to message a customer who has already caused me lots of problems, so I tried messaging her on Etsy. No response. I tried her new email address. My message bounced. I wrote another message on Etsy just this morning. Ten minutes later she made another purchase in my shop, still didn't pay for it, and still is not responding to my messages.

I'm beginning to wonder if she's trying to trick me into shipping things she hasn't paid for. Or maybe she's just trying to bother me. But seriously, what the hell?

[Whistler]

that's kinda weird... maybe it's an old lady who doesn't know how to use the Internet?

[Emiliana]

Maybe Whistler is a nicer human being than I am, but that definitely sounds like a scammer to me.

[bobtheenchantedone]

It's gotta be a teen. I did some searching of her Etsy name and found what I'm pretty sure is her on Instagram, trying to sell clay charms and acting as if using kik is the only way to communicate.

[Imogen]

What is kik?

[bobtheenchantedone]

It's a messaging thing using smartphones - basically texting without having to give out a phone number (you use screen names instead).

[blpsara]

The only people I know who use kik are some of my little Beehives and MiaMaids...

It sounds like she is trying to scam you. That's my opinion.

[bobtheenchantedone]

I went ahead and cancelled everything. I had debated trying kik just in case she would actually pay - I could REALLY use the money - but I just couldn't bring myself to do it. Especially because it does seem to be mainly for teens, who aren't usually good about paying $60 at a time for online goods. (Previous orders I've had to cancel due to a combination of non-payment and non-responsiveness have mostly been obviously teenagers.)

[Portia]

She again chose "other." In the "note to seller" section she told me to email her tutorials (to the old email address which was now invalid) and to "kik" her if I had any questions.

Kik scares me. It enable some seriously frightening behavior.